Task: Communicate Follow-Up Actions To Client

Advise customer of remedial actions results

Purpose

Communicate remedial work completion to the client.

Relationships

Roles	Primary Performer: Project Manager	Additional Performers:
Process Usage	Project Management > Close > Follow up on the Review Meeting Actions > Communicate Follow-Up Actions To Client

Steps

Prepare agenda based on revised Go Forward Plan.

Schedule a meeting

Schedule a meeting:

Invite key customers representatives
Invite IBM representatives
Invite other parties (Partners etc)

Distribute copies of the revised Go Forward Plan prior to meeting.

Canvas thoughts on revised Go Forward Plan prior to meeting.

Conduct meeting and record observations.

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